Pet Assurance Warranty Service, Inc.
Web Site Privacy Policy
Pet Assurance Warranty Service, Inc. ("PAWS") takes your privacy seriously and believes that privacy is important to the success and use of the Internet. Below is PAWS' Privacy Policy for pawshelp.com and describes the practices that PAWS follows regarding the privacy of users of pawshelp.com. PAWS may change or amend this Web Site Privacy Policy from time to time. Accordingly, you should check back periodically.
What this Privacy Policy Covers
This Privacy Policy covers PAWS' treatment of personally identifiable information collected when you visit or use PAWS' Web site and when you use PAWS' Web services. In addition, this policy also covers PAWS' treatment of any personally identifiable information shared with PAWS' business partners. This policy does not apply to the practices of companies that PAWS does not own or control, nor to people that PAWS does not employ or manage.
What Constitutes Personally Identifiable Information
"Personally identifiable information" and/or "personal information" is information about you, such as your name, address, e-mail address, user ID, credit card number, social security number, and the like.
Information Use, Collection, and Disclosure
PAWS does not collect personal information, including your e-mail address, unless PAWS first asks you for it. On some of PAWS' sites, PAWS may request that you voluntarily supply PAWS with information, including your e-mail address, street address, telephone number, or other information so that PAWS may enhance your visit or follow up with you after your visit. Whether you provide any information is voluntary and entirely up to you.
If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Policy. PAWS does not sell or rent personal information collected through this site to anyone. PAWS will send personally identifiable information about you to other companies or people under the following conditions:
- PAWS needs to share your information to provide the product or service you have requested;
- PAWS needs to send the information to companies or organizations who work on PAWS' behalf to provide you with a product or service you have requested; or
- PAWS needs to send the information to companies or organizations who work on PAWS' behalf to provide you with a product or service.
PAWS may also disclose information in special cases when PAWS has a good faith belief that such action is necessary to:
- Comply with requirements of applicable international, tribal, federal, state, or local law;
- Comply with legal process, such as subpoenas;
- Protect and defend PAWS' rights or property;
- Enforce PAWS' Web Site Use Terms and Conditions; or
- Protect the interests of PAWS' clients, site users, or others.
PAWS may provide aggregate information and statistics about visitors to PAWS Web sites, such as volume, traffic patterns, and related site information to reputable third-party contractors, but this information includes no personally identifiable information.
Some PAWS sites, like many other commercial web sites, may utilize "cookies" to collect information about how PAWS' site is used. Cookies were designed to help a Web site operator determine that a particular user had visited the site previously and thus save and remember preferences that may have been set while the user was browsing the site. Cookies are small strings of text that web sites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing a PAWS site, a cookie may be used to identify your browser as one that has visited the site before or to help set the display of certain pages based on your current or prior visit.
PAWS may also make use of memory-based cookies in support of authenticating users of certain PAWS web sites, applications, and scripts. While it is possible to modify your browser to accept all cookies, notify you when a cookie is set, or reject all cookies, if you set your browser to reject all cookies or manually reject a cookie for a PAWS Web site, it may not be possible for you to utilize some PAWS services and will affect the viewing experience of PAWS sites.
Your Ability to Affect the Collection, Use, and Distribution of Your Information
If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Policy. PAWS will not send you mail or e-mail regarding products or services without your express authorization and request. PAWS does not and will not "spam" and does not condone "spamming" or other unauthorized solicitation.
You may opt-out of certain privacy-related matters. In the case of contacting PAWS, you may opt-out of the collection of your information by choosing not to contact us. In the case of cookies used by PAWS sites, you may disable cookies in your browser to prevent our sites from storing the cookies. However, if you disable cookies, it may not be possible for you to utilize some PAWS services and will affect the viewing experience of PAWS Web sites.
Correcting, Accessing, and Updating Your Information
You may find out what personally identifiable information, if any, PAWS has about you by contacting us using the links provided on the Web sites. If PAWS possesses any personally identifiable information about you, we will provide you with any and all such information. You can request that we correct or update any such personally identifiable information and we will comply.
PAWS' Protection of Your Information
PAWS exercises great care to protect your personally identifiable information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection, and site monitoring. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while PAWS strives to protect your personally identifiable information, PAWS cannot ensure or warrant the security of any information you transmit to PAWS or receive from PAWS. This is especially true for information you transmit to PAWS via e-mail. PAWS has no way of protecting that information until it reaches PAWS.
Once PAWS receives the information, PAWS uses its best efforts to keep your information secure on its servers. PAWS restricts access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to and bound by PAWS' privacy policies.
PAWS does not maintain personally identifiable information beyond the time necessary to achieve the purpose for which the information was collected. For example, if you contact us, once we have responded and any communication between you and PAWS is complete, we dispose of the information.
Protecting Your Own Information
If you are using a PAWS Web site or service for which you registered and chose a password, PAWS recommends that you do not divulge your password to anyone. PAWS will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer. In addition, if others have access to your computer, do not choose to allow your browser to save or remember your password.
Disputes Involving Your Information
In the event you believe that PAWS has violated this Privacy Policy, you may contact us using the links provided on the Web sites, by writing to our physical address displayed on our Web sites, telephoning us at the phone number displayed on our Web sites, emailing us, or using any other means reasonably calculated to reach us. You must describe in detail the violation you believe to have occurred and how you would like the violation remedied. After investigation, in the event a violation or mistake is found, PAWS will take appropriate corrective action.
Links to Third Party Sites
PAWS sites may contain links to other sites, including those of PAWS' business partners. These links are only meant to supplement the information or products that PAWS currently offers. Although PAWS seeks to only link to reputable sites, PAWS cannot be responsible for privacy issues or concerns on linked sites. Please refer to that linked site's privacy policy for specifics regarding how they use your information. PAWS is not responsible for the privacy practices employed by other sites. PAWS will not share any information about you with any of these sites.
If you have questions or concerns regarding this policy, contact us.
Last updated 03/18/07
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2048 Larimer Street, Suite 305 • Denver, Colorado 80205
1-888-351-PAWS (7297) • Fax: (303) 781-5245
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